印第安纳大学与普渡大学印第安纳波里斯联合分校

The Bachelor of Science in Health Systems Management combines coursework in general education (communications, liberal arts, science, and quantitative methods), health care policy, finance, and management to prepare students for positions in the health care arena in nonclinical work. The health care arena includes acute care, physician practice, long-term care, insurance companies, and government. Positions are available in government and the private and not-for-profit sectors. Available positions include office manager, billing agent, project coordinator, HR recruiting specialist, marketing specialist, claims adjudicator, clinical liaison, customer service representative, admissions staff, marketing specialist, and others.

A student who is awarded the Bachelor of Science in Health Services Management should be able to anticipate, recognize, evaluate, and solve problems in health services organizations using knowledge, tools, and skills appropriate to entry- and mid-level health services management positions. At the completion of the degree program, a student should demonstrate the following learning outcomes:

1. Communicate effectively with diverse stakeholders, including public health and health care professionals, individually and in group settings using verbal, written, and electronic modes of communication.

2. Use statistical and other quantitative analysis tools and techniques to understand issues and problems in health care organizations and systems.

3. Use basic financial tools, principles and practices to review and analyze financial performance of organizations and implement controls as required.

4. Apply human resource best practices for management of human capital in an organization.

5. Use marketing concepts and skills to analyze markets, develop marketing plans, and measure the impact of marketing activities to raise awareness and increase growth of the organization’s market share.

6. Participate in developing and implementing plans and policies to improve the delivery of health services.

7. Work individually and within a team-setting by applying organizational knowledge and leadership skills.

8. Recognize and demonstrate sensitivity to diverse points of view.

9. Seek principled solutions to health services delivery issues.