加州州立大学北岭分校

Program Description

The CSUN Master of Knowledge Management (MKM) degree prepares graduates to meet a variety of organizational, social and ethical challenges in the digital age. In a globally competitive, fast-paced world, harnessing knowledge and maximizing workforce efforts are the linchpins of organizational success. Those who lead will need to know how to leverage organizational knowledge to create a competitive advantage and to do so in a way that is sensitive to the impacts of these efforts on communities—especially communities of color—within and outside of the workplace. This fully online, cohorted program equips its graduates to acquire, develop, use and share knowledge that creates value for themselves and their organizations. Moreover, its home in the College of Humanities means that students will adopt a critical, humanistic perspective that emphasizes the social and political dimensions of knowledge production and access. The program’s interdisciplinary content includes many topics covered in a traditional MBA program, but also emphasizes specialized skills and perspectives that are relevant to the fair and responsible management of knowledge in a 21st-century enterprise. These include utilizing relevant technologies; understanding the relation of knowledge and power; engaging modern communications; managing distant and diverse staff; promoting and sustaining a fair and equitable knowledge-sharing environment; leveraging global networks to achieve competitive strategic goals; recognizing and responding to the needs of diverse knowledge communities; and anticipating the potentially disproportionate impact of knowledge management strategies and technologies on communities of color. The program balances knowledge management theory and practice in order to uniquely prepare the managerial leader for the 21st-century economy and organization.

Student Learning Outcomes

Graduates of the CSUN Master of Knowledge Management program will: Distinguish knowledge from understanding; Demonstrate how to develop and implement knowledge management, systems and communities of practice in the organizational context; Demonstrate how knowledge management is applied in an organizational context; Acquire and demonstrate the analytical, strategic-thinking and communication skills that are essential to creating and maintaining a successful KM program.